At intlx Solutions, our Support Engineers are the backbone of our technical support organization. Our Support Engineers work together to triage and work on incidents that are raised with our NOC. The Support Engineers regularly contribute new and exciting content to the company’s knowledge base, which then becomes searchable content for our support customers.
The Support Engineers at intlx are extremely experienced in the technologies they support, and are able to put customers at ease by resolving incidents in a timely and professional manner. At intlx we also take great care to ensure that our support engineers receive the latest training and information from our technology partners, so you do not have to research manufacturer documentation on your own – leave that to us.