Image- Five9
What is the Intelligent CX Platform? The power of our people and our CCaaS platform make the difference. Five9 elevates both the customer and agent experiences by enabling your workforce with AI and evolving the contact center through a powerful CX platform. It's our people and the relationships they bring to our customer engagements that create our true CX difference. Read this white paper to see how.
Improve Your CX Through Collaborative Intelligence As a contact center leader, it can be difficult to know which technologies will be the most useful to your agents and the most effective with your customers. Collaborative intelligence can support the longevity of your business amid a looming recession and rising fears of spending reductions and budget cuts. Read the report by CCW to learn how you can stay head.

The Five9 Intelligent CX Platform
Image- Five9 CCaaS
Core Cloud Increase business agility with work-from-anywhere capabilities, seamless CRM and UC integration, and powerful customer journey orchestration.

Digital Workforce Use best-in-class AI to automate interactions and assist your live agents, reducing service costs while you deliver a more conversational service experience.

Employee Engagement Implement the tools and insights to maintain business continuity and agility while more effectively managing agents and personalizing customer experiences.

Customer Experience Engage customers where and how they want to communicate to create connected journeys and provide the type of intuitive, personalized, and more human experience they want.

Delight your customers and drive loyalty by meeting their needs on every touchpoint.
  • Voice
  • Video
  • Email
  • Mobile
  • Social
  • SMS/Text
  • Messaging
  • Chat


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