Junior Field Engineer

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Are you looking to join a fast-growing company that offers amazing benefits and is also a fun place to work? Then check this out, intlx Solutions is looking for a Junior Field Engineer to help us grow our voice business. The position will be based out of the Canton MA office and primarily supporting customers throughout the Northeastern United States. This is an entry-level position and your chance to get your career started with an amazing company.

Desired Experience

1-2 years working with Avaya Aura products or other voice products

Communication Manager R5 and greater
System and Session Manager
Call Center Elite
IP Office
Avaya Messaging Platforms

Experience with trunking/carriers including ISDN-PRI, SIP
VMware experience deploying virtual machines and managing virtual machine settings
Ability to work with minimal supervision

Job Responsibilities

Assist on project design meetings
Work to execute projects installing/upgrading Avaya platforms with our project management team or independently dependant upon project complexity
Attend regular training events and work to stay current on platform changes
Work with NOC services team to contribute lessons learned to our knowledge base

Required Qualifications

Ability to work in the united states
Reliable transportation
Able to pass a background check
Positive attitude and the ability to work well in a team environment
Ability to take constructive criticism
Operate well within a team

Desired Qualifications

Basic Computer literacy
Google G-suite experience with Google Drive, Google Docs, Google Sheets
Ability to understand customer telecom environments

Salary/Benefits

Salary commensurate with experience
Intlx Solutions offers a competitive benefits package including health/dental/vision vacation, holidays and a 401k with company matching