Junior Field Engineer

Are you looking to join a fast-growing company that offers amazing benefits and is also a fun place to work? Then check this out, intlx Solutions is looking for a Junior Field Engineer to help us grow our voice business. The position will be based out of the Canton MA office and primarily supporting customers throughout the Northeastern United States. This is an entry-level position and your chance to get your career started with an amazing company.

Desired Experience
  • 1-2 years working with Avaya Aura products or other voice products 
    • Communication Manager R5 and greater
    • System and Session Manager
    • Call Center Elite
    • IP Office
    • Avaya Messaging Platforms
  • Experience with trunking/carriers including ISDN-PRI, SIP
  • VMware experience deploying virtual machines and managing virtual machine settings
  • Ability to work with minimal supervision
Job Responsibilities
  • Assist on project design meetings
  • Work to execute projects installing/upgrading Avaya platforms with our project management team or independently dependant upon project complexity
  • Attend regular training events and work to stay current on platform changes
  • Work with NOC services team to contribute lessons learned to our knowledge base

Required Qualifications
  • Ability to work in the united states
  • Reliable transportation
  • Able to pass a background check
  • Positive attitude and the ability to work well in a team environment
  • Ability to take constructive criticism
  • Operate well within a team
Desired Qualifications
  • Basic Computer literacy 
  • Google G-suite experience with Google Drive, Google Docs, Google Sheets
  • Ability to understand customer telecom environments
  • Salary commensurate with experience
  • Intlx Solutions offers a competitive benefits package including health/dental/vision vacation, holidays and a 401k with company matching