Customers of intlx Solutions enjoy

  • Access to a ticket portal where requests can be submitted on-line
  • Access to your current support contact details showing your contract start and end dates
  • Access to Tier 3 and Tier 4 level engineers who have been working with Avaya solutions for decades
  • Access to a monitoring tool that provides you with real time dashboards including
    • Voice Quality monitoring so you know what your users are experiencing
    • Customizable thresholds based on what resources are important to you
    •  Off site backups to the cloud of all of your systems and access to those backups
    • Alarm notifications to your team from all of your monitored products
    • Real time dashboards for Avaya Communication Manager, Session Manager, AES, Experience Portal and many more

 

So please reach out to us and see how we can help you become a visualize customer.

intlx Solutions is a company founded by engineers and committed to quality service delivery to all of our customers. We love what we do and it shows.

 

 

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