Customers of intlx Solutions enjoy
- Access to a ticket portal where requests can be submitted on-line
- Access to your current support contact details showing your contract start and end dates
- Access to Tier 3 and Tier 4 level engineers who have been working with Avaya solutions for decades
- Access to a monitoring tool that provides you with real time dashboards including
- Voice Quality monitoring so you know what your users are experiencing
- Customizable thresholds based on what resources are important to you
- Off site backups to the cloud of all of your systems and access to those backups
- Alarm notifications to your team from all of your monitored products
- Real time dashboards for Avaya Communication Manager, Session Manager, AES, Experience Portal and many more
So please reach out to us and see how we can help you become a visualize customer.
intlx Solutions is a company founded by engineers and committed to quality service delivery to all of our customers. We love what we do and it shows.