Elevate your organization's incident management capabilities with Alarmtraq
Alarmtraq by intlx Solutions, is a cutting-edge incident management platform designed to provide organizations with insights into their voice infrastructure. This powerful platform enables users to automatically address alarms, generate customized reports, and enhance operational efficiency.
Alarmtraq has the capability to monitor multiple vendors for alarming and offers the flexibility to deliver alerts through email, SMS, and direct API integration into the CRM system.
Noise Reduction Alarmtraq has the ability to remove excess noise from the system. In many cases, repeat alarms can overwhelm NOCs, leading to frustration and inefficiencies. Alarmtraq's alarm library can be customized to eliminate unnecessary noise and streamline the ticketing process, ensuring that only relevant alerts are addressed by engineers.
Change Management The platform can account for change management events, further enhancing its effectiveness in managing service impacting events. Without this capability, alarms for equipment going up and down need to be managed.
Trunk Analytical Report Alarmtraq provides trunk reports that provide recommendations based on usage, while allowing customers to avoid dropped calls.
