Elite Avaya Support & Managed IT Solutions for Modern Enterprises

Founded by engineers. Valued for our expertise.

intlx Solutions delivers comprehensive technology solutions that power, protect, and connect modern businesses.

As an award-winning Avaya Diamond Partner and SOC 2 compliant provider, intlx Solutions delivers the secure, resilient IT infrastructure your business demands. From expert Avaya maintenance to proactive managed IT and Zero Trust network security, we help organizations scale securely, optimize operations, and eliminate technical overhead.

  • Avaya Diamond Support & Maintenance

    Avaya Diamond Support & Maintenance

    Maximize the lifespan and performance of your enterprise systems with elite-level Avaya support. As a certified Diamond Partner, we provide expert troubleshooting, system management, and seamless architecture upgrades.

  • IT Infrastructure Services

    Comprehensive Managed IT Solutions

    Get the enterprise-level expertise you need without the internal overhead. We offer proactive monitoring, end-to-end environment management, and strategic consulting to keep your operations running flawlessly.

  • IT Security Services

    Zero Trust Network Security & SOC 2 Compliance

    Protect your critical systems with smarter, proactive, Zero Trust architecture. Our network security solutions are strictly aligned with SOC 2 compliance standards to ensure your business data remains impenetrable.

  • Managed IT Services and Support

    Smart IT Infrastructure & Resilient Networking

    Build a secure, future-proof foundation for your business. We design, deploy, and manage advanced IT infrastructure that goes beyond traditional networking to support seamless, scalable enterprise growth.

Enterprise Voice & Cloud Contact Center Solutions

  • Elite Avaya Support & Hybrid Cloud Migration

    As a trusted Avaya Diamond Support Partner, we provide 24/7 proactive monitoring, expert troubleshooting, and strategic support for hybrid cloud migrations. Our deep technical expertise ensures your communications infrastructure runs reliably and efficiently. intlx Solutions helps you maximize your legacy Avaya investments while seamlessly transitioning to modern, cloud-ready platforms with zero operational risk.

  • Modern Contact Center Architecture

    Transform your customer experience with customized, cloud-native contact center environments. Whether upgrading an on-premise system or migrating fully to the cloud, our IT experts design and deploy secure platforms that combine voice, chat, SMS, and email. We integrate AI-driven routing and real-time analytics directly into your CRM, enabling your agents to deliver fast, personalized service from any location.

  • Secure Enterprise Collaboration

    Keep your dispersed teams securely connected. We design high-performance collaboration environments that unify video, messaging, and voice into a single seamless experience. Whether you are upgrading an on-premise PBX or migrating to modern cloud architectures, our 24/7 U.S.-based support team ensures your collaboration tools improve agility without compromising network security.

Advanced Managed IT & System Integration

  • Proprietary IT Service Management with Visualize™

    As a leading Managed Service Provider, intlx Solutions delivers unmatched operational efficiency through Visualize, our proprietary ITIL-based managed services platform. Visualize provides end-to-end IT service management, including proactive infrastructure monitoring, rapid incident response, and continuous system maintenance. Supported by our U.S.-based DevOps team, our advanced onboarding tools accelerate implementation so your internal team can focus on strategic business growth.

  • Microsoft Teams Enterprise Integration

    Maximize the value of your Microsoft ecosystem with expert Teams voice integration. We seamlessly unify your enterprise voice and video capabilities within Microsoft Teams, tailoring the deployment to your existing IT environment. From Direct Routing to full cloud-based voice connectivity, our specialists design secure, enterprise-grade solutions that align with your operational goals and ensure scalable, cost-effective communication.

  • Legacy Voice Modernization & Carrier Phase-Out

    As legacy carriers phase out traditional POTS lines, organizations must modernize their voice infrastructure. intlx Solutions helps enterprises eliminate single points of failure, reduce reliance on outdated telecom systems, and lower operational costs. We engineer FCC-compliant modernization strategies that bridge legacy PBX systems with secure, modern cloud environments.

Expert Services by intlx

  • SIP Trunking Services

    As carriers phase out traditional POTS and Centrex lines, businesses are adopting SIP Trunking as a modern, cost-effective way to upgrade their voice infrastructure. intlx Solutions helps organizations reduce reliance on legacy telecom systems, lower communication costs, and increase reliability by eliminating single points of failure. Our SIP Trunking services meet all FCC requirements and support both legacy PBX systems and modern cloud environments.

  • Managed Service Provider

    As a leading Managed Service Provider, intlx Solutions delivers unmatched value and efficiency through Visualize, our proprietary managed services platform. Built on the ITIL framework, Visualize provides complete IT service management, including proactive monitoring, incident response, and ongoing system maintenance.

    Our U.S.-based DevOps team has developed advanced onboarding tools that accelerate implementation with minimal disruption to your operations. Whether you rely on enterprise voice systems, cloud infrastructure, or contact center technology, our fully managed services ensure peak performance and give your team the freedom to focus on strategic business growth.

  • Connecting Microsoft Teams & More

    Maximize the value of your collaboration tools with expert vendor integration for Microsoft Teams. We help organizations seamlessly unify voice, video, and collaboration features within Teams, tailoring each deployment to your existing environment and business requirements.

    Whether you need to integrate Teams with an on-premise PBX, enhance VoIP capabilities, or roll out Microsoft Teams Phone System, our specialists design and support solutions that align with your operational goals.

    Our Teams integration services include Direct Routing, SIP Trunking, and full cloud-based voice connectivity, giving your workforce secure, reliable communication from anywhere. With advanced calling features, enterprise-grade uptime, and 24/7 support, we ensure your Teams voice deployment is smooth, scalable, and cost-effective.

  • "I'm very happy with the level of service you and your team have provided to my team at Endicott over the course of this upgrade. Our confidence level is very high with the team at intlx."

    Rob Klopotoski, Infrastructure Services
    Endicott College

  • "Intlx has probably the greatest group of engineers I have ever come across in my 25+ years in the industry. They are dedicated to their customers like no other. Their knowledge base is unmatched. Going 'above and beyond' is just who they are."

    Senior Telecommunications Engineer
    Government Department

  • "So refreshing to receive high quality service. Thank you!"

    Eric
    Manufacturing

  • "as always rapid response. exceeds all expectations."

    Ellen
    Healthcare

  • "Lightning quick response and resolution. What a breath of fresh air to have a true partner, not just another vendor."

    Senior Telecom Analyst

intlx Technology Partners