intlx Advantage Managed Services
One Service. Simple Pricing. No Surprises.
Basic
BASIC
24/7 Monitoring
24/7 Service Desk (Tier 1-3)
Manufacturer Support Escalation
Plus
everything in Basic +
Programming Support
Reactive Patch Management
Third Party Vendor Assist
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Premium
everything in Plus +
Service Delivery Manager
Certificate Management
Quarterly Business Reviews
* Visualize Dashboards
Add Ons
Add Ons
Hardware Replacement
Managed Crash Kit Service
On-Site Break Fix 24/7
Phone Replacement Service
Staff Augmentation
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Alarm Management
Availability Management
CDR Management
Certificate Audit
Change Management
Continuity Management
Event Management
Incident Management
Release Management
Service Management
Traffic Management
Zero Trust Network Access