Managed IT Solutions: UCaaS, CCaaS, Business Communications & Avaya Support

intlx Advantage Managed Services

One Service. Simple Pricing. No Surprises.

Basic

BASIC

  • 24/7 Monitoring
  • 24/7 Service Desk (Tier 1-3)
  • Manufacturer Support Escalation

Plus

everything in Basic +

  • Programming Support
  • Reactive Patch Management
  • Third Party Vendor Assist
  • * Visualize Dashboards

Premium

everything in Plus +

  • Service Delivery Manager
  • Certificate Management
  • Quarterly Business Reviews
  • * Visualize Dashboards

Add Ons

Add Ons

  • Hardware Replacement
  • Managed Crash Kit Service
  • On-Site Break Fix 24/7
  • Phone Replacement Service
  • Staff Augmentation

Visualize Dashboards

  • Alarm Management
  • Availability Management
  • CDR Management
  • Certificate Audit
  • Change Management
  • Continuity Management
  • Event Management
  • Incident Management
  • Release Management
  • Service Management
  • Traffic Management
  • Zero Trust Network Access