Legacy system? No problem, we’ve got you covered!

With direct routing we can incorporate cloud calling and collaboration into any system. No matter how complicated your infrastructure is, we can help. Let intlx manage the end-to-end migration, from design to deployment to continued support.

  • Global Coverage

  • Legacy & Third-Party Support

  • Flexible Pricing

Why choose intlx?

  • Top-Notch Project Management: from the first strategy conversation to design, deployment, and ongoing support

  • Maintain Compliance: backed by our secure network, adhere to federal regulations

  • Streamline Platforms: manage everything from one platform-agnostic communications cloud

  • Simple Connectivity: manage real-time fail over, call forwarding, and re-routes

  • Unmatched Expertise: our team of engineers are like no other, with a 99% satisfaction rating

  • Domestic Support: our support team is entirely based in the US

All-Encompassing Enterprise Voice Calling Solution

  • Self-Service Portal

    Easy allocation of users, numbers, reporting, alerts, and support with flexibility to adjust to fit your needs.

  • Straightforward Pricing

    Simple pricing with various consumption models to fit your needs.

  • Compliance

    Emergency calling that complies with federal regulations such as Ray Baum's Act and Kari's Law.

  • Round-the-Clock Support

    Cloud, on-premise, or hybrid? No need to worry! We support it all — 24/7/365!

Voice-enable Microsoft Teams

✔ Create Your Own Consumption Model: whether it's per user per month, all inclusive, or pay for what you use 

✔ Pain-free Activation: through the automated portal, enable voice in minutes

✔ Scalable: flexible to meet the changing needs of your business 

✔ Expert Guidance: integrate any third-party system while supporting legacy telephony

Ready to move to the cloud?

Transition to the cloud without disruption, while we support your current system, all done by our team of certified, US based engineers. intlx is your one stop shop for your cloud migration! Protect your investment, gain full visibility, and breathe a sigh of relief with all inclusive support.

MS Teams FAQs

  • With Direct Routing, businesses gain flexibility in their calling integration, allowing employees to make calls to individuals outside of the Teams platform. Through the Teams app, businesses can initiate voice calls utilizing various providers. While Direct Routing requires a Microsoft-certified Session Border Controller (SBC), it provides the versatility to incorporate more intricate features, such as call recording and advanced call center technology.

  • Direct Routing integrates with Microsoft Teams by establishing a connection between your carrier's SIP trunk and Microsoft's cloud infrastructure. This integration allows Teams users to make and receive phone calls utilizing the public switched telephone network (PSTN). By leveraging Direct Routing, businesses can centralize call management within the Teams environment while maintaining their existing carrier for voice services. This streamlined approach simplifies billing and administrative processes, enhancing the overall efficiency of telecommunication operations within an organization.

  • Through our business partners, intlx’s Direct Routing provides substantial cost savings compared to traditional Microsoft Calling Plans, with typical savings of 40%. Its flexible and transparent pricing model allows businesses to optimize their communication expenses by eliminating unnecessary costs. Unlike pre-defined plans, our pay-per-session and pay-per-number structure ensures that businesses only pay for the services they actually use. This customization enables businesses to avoid overpaying for unused services.

  • Absolutely! Integrating legacy PBX systems and analog phones with Direct Routing is feasible. This process usually involves utilizing a Session Border Controller (SBC). The SBC serves as a bridge, connecting your existing telephony equipment with Microsoft Teams. It enables the legacy PBX to communicate seamlessly with Teams, offering features like call routing and support for analog devices. By leveraging this integration, businesses can make a smooth transition to cloud-based communications while continuing to utilize their existing hardware and infrastructure.