Managed Services
Our managed services offering "Visualize" is backed by our own proprietary technology, ensures unparalleled value to our customers.
intlx's in-house, US based DevOps team has developed advanced onboarding tools that allow us to onboard customers faster than any other competitive offerings, with minimal disruption to your operations.
Visualize is built on the ITIL framework, which provides a comprehensive solution that covers everything from incident resolution to proactive maintenance. Our dedicated team can provide fully managed services that ensure your voice systems continue to function so you can focus on your business.

Visualize Managed Service Offering
Service | Visualize Basic | Visualize Plus | Visualize Premium |
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Service Desk/NOC Support |
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Manufacturer Support |
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Monitoring and Alerting |
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Incident Management |
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Event Management |
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Hardware Replacement |
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Asset Management |
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System Administrative Programming Support | - |
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Reactive Patch Management | - |
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Continuity Management | - |
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Third Party Vendor Management | - |
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Service Delivery Manager | - | Optional |
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Proactive Patch Management | - | - |
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Certificate Management | - | - |
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Optional Add-Ons | |||
On-Site Break/Fix 8x5 | Optional | Optional | Optional |
On-Site Break/Fix 24x7 | Optional | Optional | Optional |
Managed Crash Kit | Optional | Optional | Optional |
Phone Replacement Service | Optional | Optional | Optional |
Administrative/Staff Augmentation Services | Optional | Optional | Optional |
Full Upgrade Service | Optional | Optional | Optional |