Managed Services

Our managed services offering "Visualize" is backed by our own proprietary technology, ensures unparalleled value to our customers.
 
intlx's in-house, US based DevOps team has developed advanced onboarding tools that allow us to onboard customers faster than any other competitive offerings, with minimal disruption to your operations.
 
Visualize is built on the ITIL framework, which provides a comprehensive solution that covers everything from incident resolution to proactive maintenance. Our dedicated team can provide fully managed services that ensure your voice systems continue to function so you can focus on your business.
 
Image- Visualize Dashboard

Visualize Managed Service Offering

Service Visualize Basic Visualize Plus Visualize Premium
Service Desk/NOC Support Icon- Checkmark Green-1 Icon- Checkmark Green-1 Icon- Checkmark Green-1
Manufacturer Support Icon- Checkmark Green-1 Icon- Checkmark Green-1 Icon- Checkmark Green-1
Monitoring and Alerting Icon- Checkmark Green-1 Icon- Checkmark Green-1 Icon- Checkmark Green-1
Incident Management Icon- Checkmark Green-1 Icon- Checkmark Green-1 Icon- Checkmark Green-1
Event Management Icon- Checkmark Green-1 Icon- Checkmark Green-1 Icon- Checkmark Green-1
Hardware Replacement Icon- Checkmark Green-1 Icon- Checkmark Green-1 Icon- Checkmark Green-1
Asset Management Icon- Checkmark Green-1 Icon- Checkmark Green-1 Icon- Checkmark Green-1
System Administrative Programming Support - Icon- Checkmark Green-1 Icon- Checkmark Green-1
Reactive Patch Management - Icon- Checkmark Green-1 Icon- Checkmark Green-1
Continuity Management - Icon- Checkmark Green-1 Icon- Checkmark Green-1
Third Party Vendor Management - Icon- Checkmark Green-1 Icon- Checkmark Green-1
Service Delivery Manager - Optional Icon- Checkmark Green-1
Proactive Patch Management - - Icon- Checkmark Green-1
Certificate Management - - Icon- Checkmark Green-1
Optional Add-Ons
On-Site Break/Fix 8x5 Optional Optional Optional
On-Site Break/Fix 24x7 Optional Optional Optional
Managed Crash Kit Optional Optional Optional
Phone Replacement Service Optional Optional Optional
Administrative/Staff Augmentation Services Optional Optional Optional
Full Upgrade Service Optional Optional Optional