Managed Services

Our managed services offering "Visualize" is backed by our own proprietary technology, ensures unparalleled value to our customers.

intlx's in-house, US based DevOps team has developed advanced onboarding tools that allow us to onboard customers faster than any other competitive offerings, with minimal disruption to your operations.

Visualize is built on the ITIL framework, which provides a comprehensive solution that covers everything from incident resolution to proactive maintenance. Our dedicated team can provide fully managed services that ensure your voice systems continue to function so you can focus on your business.

Service	Visualize Basic	Visualize Plus	Visualize Premium
Service Desk/NOC Support
Manufacturer Support
Monitoring and Alerting
Incident Management
Event Management
Hardware Replacement
Asset Management
System Administrative Programming Support	-
Reactive Patch Management	-
Continuity Management	-
Third Party Vendor Management	-
Service Delivery Manager	-	Optional
Proactive Patch Management	-	-
Certificate Management	-	-
Optional Add-Ons
On-Site Break/Fix 8x5	Optional	Optional	Optional
On-Site Break/Fix 24x7	Optional	Optional	Optional
Managed Crash Kit	Optional	Optional	Optional
Phone Replacement Service	Optional	Optional	Optional
Administrative/Staff Augmentation Services	Optional	Optional	Optional
Full Upgrade Service	Optional	Optional	Optional

Managed Services

Visualize Managed Service Offering