For years, Avaya Agent for Desktop (AAFD) has been the go-to solution for call centers requiring a combination of SIP and H.323 soft clients within their Avaya environments. However, that chapter is coming to a close. Effective July 20, 2026,…
A recent PSN (PSN020670), released by Avaya in March 2026, identifies an issue in which calls from a Bridge Appearance on a SIP phone with Direct Media enabled are dropped by Communication Manager when answered. This issue impacts Avaya Aura…