For years, Avaya Agent for Desktop (AAFD) has been the go-to solution for call centers requiring a combination of SIP and H.323 soft clients within their Avaya environments. However, that chapter is coming to a close. Effective July 20, 2026,…
A recent PSN (PSN020670), released by Avaya in March 2026, identifies an issue in which calls from a Bridge Appearance on a SIP phone with Direct Media enabled are dropped by Communication Manager when answered. This issue impacts Avaya Aura…
What Is Avaya Nexus? Avaya Nexus is the latest evolution in enterprise communications, generating buzz across the unified communications (UC) industry. While Avaya is keeping some of the finer details under wraps for now, the vision behind this new offering…
We’re proud to share that intlx Solutions has been recognized as one of the 2025 Top Places to Work in Massachusetts by The Boston Globe. Even more meaningful, this honor is based entirely on feedback from our employees—the people who…