With the Coronavirus in the news, organizations are looking for ways to ensure their employees can work safely and productively from home. With Avaya Aura, you can enable your employees to work remotely. However, many customers need some additional assistance in confirming it to work correctly.
That's where intlx Solutions comes in. Founded by former Avaya engineers, we have the technical expertise to consult and guide you through the process to ensure that your employees can be productive while working remotely.
How Does it Work?
The SIP Remote Worker feature of Avaya Aura not only saves you money by not needing to purchase extra hardware and legacy telephony circuits - it dramatically reduces deployment time.
With an Avaya Session Border Controller for Enterprise (SBCE), you can quickly and securely deploy remote users anywhere and load balance across data centers. The SBCE is a SIP security device that can be placed behind your firewall to handle the registrations and feature delivery to your remote phone users.
Your employees can utilize their favorite Avaya SIP phones or Avaya's soft-phone and receive a consistent user experience as if they were in the office.
The remote phones register using the SIP protocol encrypted with TLS and send audio using secure RTP without any need for complicated VPN settings and tunnels. The extensions for these phones are off of your Avaya Communication Manager system with extension numbers that fall within your dial plan - giving you full control over the resources.
The Avaya remote worker can also support Avaya Equinox soft clients and allow your users to sign on using their active directory account with the help of the Avaya Aura Device Server (AADS).
Contact Us today to learn how we can assist you in your remote-worker strategy.