Provide Extraordinary Customer Experience with AI & Machine Learning
Through tools like Interactive Virtual Agent, Agent Assist, and Voice Stream, you can:
- Deliver a remarkably fast ROI by deflecting routine and repetitive conversations currently handled by live agents
- Stand out from your competitors; eliminate complex IVRs with advanced self-service for Voice, Messaging, and Mobile and expand support up to 120 different languages with Virtual Assistance
- With the help of real-time transcription, call summaries, real-time coaching, and knowledge base integration provided by Agent Assist, it’s easier for agents to focus on the customer and their experience with your company.