Cloud Contact Center

Get access to every feature you could ever need.

Your customers want an easy way to interact with you, and your agents want an easy way to work. With our cloud contact center and IVR solution, you get just that. Quickly gain access to these features that will improve your customer satisfaction and improve efficiency within your call center.

    • Call Recording and Reporting
    • WebRTC SoftPhone, no need for a hard phone if you don't want to use one
    • Integrates with your Existing PBX
    • Desktop Screen Pop ups for your agents
    • Call Back in Queue
    • Proactive Outreach
    • Inbound SMS, Email and WebChat functionality
    • Call review and call scoring
  • View the short video on this page to learn more or request to speak to one of our experts and we can tailor a demo just for you!

 

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