Within Avaya System Manager, we can map attributes from active directory to users to assist with administrative authentication as well as end-user profile creation.

Within Avaya System Manager we can create templates to help when adding users and configurations to our Avaya systems. The templates can help us be consistent when adding phone system extensions, agents, voicemail boxes and configurations to an IP Office system.

Stock up on these phones while they last Avaya has announced that their 9608 and 9611 IP phones will no longer be available for sale as of June 11th 2019. The 9608/9611 series phones will be replaced by the J100 series phones who's newer firmware releases are only compatible with newer Avaya platforms. The 9608 and 9611 phones were some of Avaya's most popular phone models so you can bet that ...

Monster Worldwide saves time and money Monster Worldwide's existing Avaya environment spans physical and virtual servers across multiple data centers. This includes various Avaya applications such as Session Manager, System Manager, Application Enablement Services (AES) and Call Management System (CMS), as well as third-party applications.

Avaya Cloud and Boston 4th of July Challenge/Problem Each year the City of Boston rings in the 4th of July with a massive celebration complete with fireworks display, military cannons, air force flyovers and performances by the Boston Pops Orchestra and other artists. This event historically draws in upwards of half a million people in attendance. In order to support the celebration and ensure ...

Avaya Aura Device Services Beginning with release 8 Avaya will be moving away from the Avaya Utility Services platform (aka Utility Server) as a means to manage Avaya endpoints. Instead the Avaya Aura Device Services (AADS) platform has been made available. The Utility Server did have some cool functions but the AADS platform really expands on the ability to fold the Avaya endpoint management ...